Frequently Asked Questions

CareCompanion is a family care coordination app that brings the important parts of caring for a child into one shared place. You can organize medications, routines, appointments, health events and meals, invite other caregivers, and leave handovers so the next person knows what happened and what needs attention.

CareCompanion is designed for families who share responsibility for a child's care, particularly families caring for children with complex or structured care needs. It can be useful for:

• Parents and co-parents
• Grandparents and other family members
• Caregivers and personal assistants
• Babysitters and trusted helpers
• Anyone who regularly helps care for a child

Yes. Each person you invite joins the Care Circle with their own account. This lets the care team see who logged an activity, medication, appointment or health event, while different people can have different levels of access.

A Care Circle is the group of people who share responsibility for a child's care. You can invite parents, family members, caregivers, assistants or other trusted people and give each of them the appropriate level of access.

A caregiver handover is a short summary for the person taking over care. Instead of explaining everything again through a phone call, text message or notebook, you record what happened during your shift and what the next caregiver should know. A handover can include:

• How the day went
• Mood
• Sleep
• Appetite
• Care tasks completed
• Health events
• Things that need attention

No. The handover waits in their Today view for them to review when they start their shift. You don't have to remember who needs to be told or send another long message.

Yes. CareCompanion keeps a shared activity timeline, so your care team can see what has been logged and who completed it.

Yes. When you invite someone, you choose a role that sets their access:

• Co-parent — full access; can edit everything in the care plan.
• Assistant — sees the whole care plan and logs meds, activities and health events, but can't change the plan itself.
• View only — can see everything, change nothing.
• Custom — pick a role and fine-tune access feature by feature.

The person who created the Care Circle is its Owner, with full control. This lets you give a co-parent, assistant, grandparent or babysitter exactly the access that fits.

CareCompanion helps you organize and track the different parts of your child's daily care:

• Medications — set up medication schedules with scheduled doses, reminders and refill tracking.
• Routines and activities — keep daily care tasks organized and track what's been completed.
• Health events — record episodes with information such as triggers, severity and duration.
• Appointments — keep important appointments together with the rest of your child's care.
• Meals and recipes — plan meals and keep recipes organized, including support for special diets.

Yes. Health events can include triggers, severity and duration, and CareCompanion has a built-in timer for recording how long an episode lasted. CareCompanion is a tracking and organization tool — it does not diagnose conditions or provide medical advice.

Yes. You can create medication schedules with scheduled doses, reminders and refill tracking. CareCompanion helps you record and coordinate medication information; it does not replace instructions from your child's doctor, pharmacist or other healthcare professional.

Yes. CareCompanion can create a Care Summary containing relevant medication and activity logs, appointments and health events over a selected period, exportable as a shareable PDF for appointments or other care discussions.

The Care Summary turns your day-to-day care information into an easier-to-review history. Depending on what you've tracked, it can include medication and activity logs, appointments, health events and trend information. Instead of trying to remember what happened over the last few weeks, you bring the record with you.

CareCompanion currently supports Care Summaries covering a period of up to three months.

Care information is shared through your Care Circle with the people you invite. You control who joins your circle and what level of access they have. For full details on how information is collected, used and protected, see our Privacy Policy.

No. CareCompanion is an organization and care-coordination tool for families and caregivers. It does not diagnose, treat, prevent or provide medical advice. Always follow the advice and instructions of your qualified healthcare professionals.

Only people given access to the relevant Care Circle can see its shared care information. Different roles can have different permissions, so you choose who can view or manage information.

Yes. You can delete your CareCompanion account directly from the app.

Yes. You can start using CareCompanion for free. The free plan includes your child's whole care plan — unlimited medications, schedules, activities and recipes — unlimited health-event logging, reminders, shift handovers, and one co-caregiver.

CareTeam is the paid plan for families who need more capacity and advanced features. Depending on your plan, CareTeam can include:

• More caregivers
• Care Summary PDF export
• Full data export
• AI recipe import (from photo or PDF)

One subscription is designed to cover the whole care team.

Yes. CareTeam currently includes a 7-day free trial. Subscription terms and pricing are shown in the App Store and may vary by country.

Yes. You can manage or cancel your CareTeam subscription through your Apple Account or App Store subscription settings.

The native app is currently designed for iPhone and requires iOS 17 or later. There isn't a native Android app yet — but Android users can use CareCompanion through the web app at getcarecompanion.com, which installs to your home screen as a Progressive Web App (PWA) and opens like a regular app. That way your Care Circle can include caregivers on any device.

CareCompanion currently supports English and Swedish.